Refunds: A fixed banking & admin fee of 10%, commissions paid to travel agents, and to online booking-sites, will also be deducted from the amount refunded to guests. This counts for all bookings made at Liedjiesbos that qualifies for a refund.

7 days and less, forfeit the full deposit.
From 7 to 14 days, forfeit 50% of the deposit.
Before 14 days, a full refund, less costs as described above, will be paid back to guests.

Liedjiesbos will make the refund within 30 days after refund was requested per e-mail.

No guests will be allowed to check in without signing our indemnity form. In the case of refusal to complete the form, your booking will be cancelled, and no refund will be made.

Check in: 2pm – 9pm : Check-in after 9pm – A R350 late check-in fee will be charged.
Check out: 7am – 10am

Deposits:
Please note: By paying a deposit or checking in, you agree to our terms and conditions.
To secure a reservation, a 100% deposit of the total accommodation tariff, must be received. Tariffs are subject to change without notice. Tariffs, on confirmed reservations for which a deposit has been received, will be held.

Brides & Bridal packages: No brides will be allowed to dress at Liedjiesbos if they did not book and pay for a bridal package. Please make sure you tell us this in advance if you are a bride.

We will seek compensation for any cancelled accommodation that cannot be rebooked, including premature curtailment of stay. Accommodation will automatically be cancelled if the deposit is not received by the due date. Deposits are not refundable in the event of a ‘non arrival’. No persons other than those quoted and paid for, are permitted to share the accommodation.

NB. Late arrivals – please make arrangements with us before 4pm of the day of arrival. Reception will close at 9pm and your booking will be cancelled if no arrangements were made. A late in check in fee of R350 will be charge for check-in after 9pm.
Smoking: No smoking indoors – Please note that you, your company or booking agency will be charged for dry-cleaning of bedding, curtains, and carpets if you disregard our non-smoking policy!
No music or dancing permitted on the premises. We also expect guests to respect other guests by behaving in a good manner. This especially refers to making noise after 9pm.

Guests are not allowed to bring or make their own music or alcohol.
Right of admission is reserved.
Children older than 10 years of age are welcome.
No Pets allowed.